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3 min read

How an HCM Software Provider Tripled Development Output with AI Agents

How an HCM Software Provider Tripled Development Output with AI Agents

A U.S.-based cloud human capital management (HCM) software provider partnered with Mindex to integrate AI-powered capabilities into its platform and accelerate software development.

 

How Can AI Agents Increase Software Development Output?

AI agents can accelerate software development by automating coding tasks and working in parallel, but achieving meaningful results requires experienced engineers to guide the process. Mindex combines AI-agent-driven development with engineering expertise, human oversight, and established quality controls to help teams deliver more software without compromising technical standards. In this engagement, that approach helped a U.S.-based cloud human capital management (HCM) software provider achieve an estimated three times the delivery output of a traditional sprint team.

 

 

HR (2)

At a glance


Industry: Human capital management (HCM) software

Client: U.S.-based cloud HCM software provider

Services: AI-Accelerated Development; AI Solutions & Enablement

Delivery model: AI agent-orchestrated development, continuous Kanban flow, three-month milestones

Result: 3× the delivery output of a traditional sprint team

 

The challenge: AI inside the product, at the speed of the market

The provider wanted AI to be part of its software experience, not a separate chatbot. Users needed to do more than read answers in a chat window; they needed to interact with AI-generated information and take action directly inside the application.

Because the platform handles payroll and employee data, the AI experience also needed built-in safeguards. It had to detect and remove personally identifiable information (PII), support safe testing, and give the team control over when new features reached customers.

The provider also wanted to rethink how it built software. Under its traditional process, a project could spend around six months in UX and architecture before development began, then move through two-week sprints. That pace no longer matched how quickly the market was moving.

The solution: let agents do the execution, let engineers do the thinking

Mindex engineers shifted from writing code manually to orchestrating AI agents, allowing them to spend more time guiding development, reviewing results, and applying their engineering expertise.

Each piece of work moved through four steps:

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Engineers used AI to turn ideas into clearly defined development stories, each sized to be built in a single day.
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An AI agent wrote the code for each story.
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The following day, engineers reviewed the pull request and made adjustments, usually within a couple of hours.
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While engineers reviewed one story, an agent was already building the next, keeping development moving continuously.

Using AI to define stories also helped surface gaps, questions, and opportunities earlier in the process. Instead of resolving every detail months before development began, the teams could learn and adapt as they built.

The teams moved from two-week sprints to continuous Kanban flow, with weekly demos and three-month milestones. This gave stakeholders regular opportunities to review progress, provide feedback, and prioritize what mattered most for each milestone. 

What they built: an AI workspace users can actually work in

Mindex engineers helped build an AI workspace that brings conversational AI, interactive widgets, and file storage together in one place inside the application. Generative UI presents AI responses as interactive elements, allowing users to engage with information in more useful ways.

The workspace includes:

  • Conversation history and thread naming
  • Automatic detection and removal of personally identifiable information (PII)
  • Testing workflows built into development
  • Feature switches that control when new functionality reaches users

When development began moving faster than UX design, the teams used that time to prepare the back end. They evaluated the platform's existing APIs and organized them so AI agents and new interfaces could use them as soon as designs were ready.

The impact: 3× the output

The Mindex team delivered an estimated three times the output of a traditional sprint team, and the AI workspace is now live.

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3× delivery output

A traditional sprint team delivered about 20 story points per sprint. The Mindex team operated at an estimated 60, with each developer delivering roughly three times their previous output.

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A live AI workspace with governance built in

Conversational AI, interactive widgets, file storage, and generative UI were delivered with PII removal and feature-release controls.

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 Code for each story in about a day

Stories moved from definition to working code in one day, with refinements typically finished within hours.

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 A model the provider is scaling

 The approach has since expanded across the provider's organization into smaller, focused pods, typically a tech lead and three or four developers. 

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Discovery moved into delivery

The teams surfaced and resolved questions as they built, helping keep each three-month milestone focused on the highest-value work.

 
 

Together, these results show how combining AI agents with experienced engineers can help software teams deliver more, adapt faster, and bring new capabilities to customers sooner.

Is this approach right for your team?

AI-accelerated development can help software companies bring AI features to market faster and get more from their existing engineering teams. It's especially relevant for organizations exploring AI-assisted development or building products that handle sensitive data and need appropriate safeguards from the start.

Mindex works alongside clients to explore what's possible, apply the right tools and workflows, and turn ideas into practical solutions.

Related: AI-Accelerated Development · AI Solutions & Enablement · How Mindex Helped a Software Engineering Team Increase Development Throughput by 38% · How Mindex Helped SportsBiz Build an AI-Powered Application 5× Faster

See what AI can do for your development team

Wondering where AI fits in your own development workflow? Mindex's AI Lab is a hands-on way to find out. Bring your software, your team, and a real development challenge. Mindex engineers will work alongside you to build and demonstrate an AI-assisted solution, using your own code instead of a generic demo.

SCHEDULE YOUR AI LAB TODAY →

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How Mindex Helped a Software Engineering Team Increase Development Throughput by 38%

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