Mindex Cloud Services
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Products for Education
Solutions for ESAs
Purchasing
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Advanced Analytics® A flexible data visualization platform that serves K–12 districts and higher education institutions nationwide, transforming student data into clear, actionable insights.
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MTSS Edge® A customizable MTSS platform for K-12 schools nationwide, managing academic, behavioral, and social-emotional supports in one place.
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ClearTrack® New York State’s leading special education management software, offering flexible, all-in-one tools to simplify IEPs, Medicaid, reporting, and compliance for K-12 districts statewide.
ClearTrack® for BOCES Streamline your BOCES special education operations.
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SchoolTool® Built for New York State K–12 schools, this all-in-one student management system offers intuitive, data-driven, and time-saving tools to manage student information.
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Education Service Agencies We also partner with Educational Service Agencies and districts nationwide through out vendor agnostic K-12 solutions for Analytics and MTSS to help them gain insights and improve student outcomes.
Purchasing
K-12 Purchasing Explore purchasing contracts, procurement resources, and approved pathways to bring Mindex K–12 solutions to your school or district.
Services
We'd Love to Work With You
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AI-Accelerated Development Accelerate Software Delivery with AI
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Cloud Migration & Application Modernization Transform Legacy Apps, Unlock Growth
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Cloud Managed Services Proactive Cloud Management. Trusted Expertise.
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Data Analytics & Visualization See Your Data, Drive Smarter Decisions
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AI Solutions & Enablement Turn AI into Measurable Business Outcomes
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Application Integrations Unify Systems for Greater Efficiency

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About Us
Join Our Team
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Get to Know Us See what we’re all about! With 30+ years of experience, we’re your trusted software development partner, specializing in full-stack agile development, cloud services, integrations, and K-12 solutions.
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Job Openings We’re Hiring, Come Join Us!
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Co-Ops Gain Experience, Build Your Future!
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Benefits Your Well-Being, Our Priority!
Company News & Industry Perspectives
Your Source for K-12 News & Insights
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Bright Minds Blog Discover the latest Mindex news, expert articles, customer stories, and technology trends shaping the future of cloud, AI, data, and software development!
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K12 in Focus Explore Mindex K12 in Focus for product updates, expert insights, industry trends, practical strategies, and real-world stories shaping the future of K-12 education.
Contact Us
Product Support
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Get in Touch We’d love to hear from you! Whether you’re starting an exciting new project, need to connect with our team, or just have a question, we’re here to help.
Mindex icon for support specialist.
Product Support Need to contact our support team for any of our K–12 products — SchoolTool, ClearTrack, MTSS Edge, or Advanced Analytics?
Skip to the main content.
Products for Education
Solutions for ESAs
Purchasing
Icon for Mindex Advanced Analytics
Advanced Analytics® A flexible data visualization platform that serves K–12 districts and higher education institutions nationwide, transforming student data into clear, actionable insights.
Icon for Mindex MTSS Edge
MTSS Edge® A customizable MTSS platform for K-12 schools nationwide, managing academic, behavioral, and social-emotional supports in one place.
Icon for Mindex ClearTrack
ClearTrack® New York State’s leading special education management software, offering flexible, all-in-one tools to simplify IEPs, Medicaid, reporting, and compliance for K-12 districts statewide.
ClearTrack® for BOCES Streamline your BOCES special education operations.
Icon for Mindex SchoolTool
SchoolTool® Built for New York State K–12 schools, this all-in-one student management system offers intuitive, data-driven, and time-saving tools to manage student information.
ESA-Mindex Mega Menu Icons
Education Service Agencies We also partner with Educational Service Agencies and districts nationwide through out vendor agnostic K-12 solutions for Analytics and MTSS to help them gain insights and improve student outcomes.
Purchasing
K-12 Purchasing Explore purchasing contracts, procurement resources, and approved pathways to bring Mindex K–12 solutions to your school or district.
Services
We'd Love to Work With You
Mindex Mega Menu AI-Accelerated Development Icon.png
AI-Accelerated Development Accelerate Software Delivery with AI
Mindex Icon for Application Modernization
Cloud Migration & Application Modernization Transform Legacy Apps, Unlock Growth
Mindex icon for Cloud Hosting
Cloud Managed Services Proactive Cloud Management. Trusted Expertise.
Mindex Icon for Data Visualization
Data Analytics & Visualization See Your Data, Drive Smarter Decisions
Mindex icon for AI Development
AI Solutions & Enablement Turn AI into Measurable Business Outcomes
Mindex icon for Systems Integrations
Application Integrations Unify Systems for Greater Efficiency

Mindex partnership banner featuring two climbers helping each other reach a mountaintop, representing collaboration, innovation, and building what’s next together.

 

About Us
Join Our Team
Mindex icon for about us.
Get to Know Us See what we’re all about! With 30+ years of experience, we’re your trusted software development partner, specializing in full-stack agile development, cloud services, integrations, and K-12 solutions.
Mindex icon for job openings.
Job Openings We’re Hiring, Come Join Us!
Mindex icon for co-op.
Co-Ops Gain Experience, Build Your Future!
Mindex icon for benefits.
Benefits Your Well-Being, Our Priority!
Company News & Industry Perspectives
Your Source for K-12 News & Insights
Mindex icon for Bright Minds blog.
Bright Minds Blog Discover the latest Mindex news, expert articles, customer stories, and technology trends shaping the future of cloud, AI, data, and software development!
Magnifying Glass
K12 in Focus Explore Mindex K12 in Focus for product updates, expert insights, industry trends, practical strategies, and real-world stories shaping the future of K-12 education.
Contact Us
Product Support
Mindex-Mega-Menu-Icons-Get in Touch with Us
Get in Touch We’d love to hear from you! Whether you’re starting an exciting new project, need to connect with our team, or just have a question, we’re here to help.
Mindex icon for support specialist.
Product Support Need to contact our support team for any of our K–12 products — SchoolTool, ClearTrack, MTSS Edge, or Advanced Analytics?
OPERATE WITH CONFIDENCE IN THE CLOUD

Cloud Managed Services

Let us handle the complexities of managing your cloud environment so your team can focus on driving your business forward.

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END-TO-END CLOUD MANAGED SERVICES

Cloud management built around your business.

More value from your cloud.

From day-to-day management to ongoing optimization, we help you keep your cloud environment secure, efficient, and ready to support what's next.

Control Cloud Costs

Make your cloud spend more predictable.

Get greater visibility into your cloud costs, identify unnecessary spend, and optimize your resources so you can make smarter decisions about your cloud investment.

Strengthen security

Keep your cloud secure and ready for what's next.

We continuously monitor your environment, address vulnerabilities, and help maintain the security and compliance standards your business depends on.

Give Your Team Time Back

Let your team focus on higher-value work.

We handle the day-to-day management of your cloud environment so your engineers can spend less time on infrastructure and more time building what matters.

Optimize for What’s Next

Make your cloud work harder for your business.

We identify opportunities to improve performance, modernize your environment, and evolve your cloud strategy as your business grows.

STEP 1

Expert needs assessment

Our cloud expert will work with your team to complete an abbreviated architecture review aligned to the six pillars for cloud best practice, including but not limited to: 

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Operational Excellence

Run, monitor, and optimize your cloud.

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Security 

Strengthen security and manage access.

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Reliability 

Keep applications available and resilient.

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Performance Efficiency

Maximize performance and efficiency.

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Cost Optimization

Reduce costs and maximize cloud value.

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Sustainability

Reduce your cloud's environmental impact.

STEP 2 

Tailored offering and onboarding 

Choose the Right Level of Managed Services

We start with our base package and recommend premium options based on your assessment and feedback.

Tier 1

Base Managed Services


Keep your AWS environment secure, monitored, and optimized with proactive operational support.

What You'll Walk Away With

✓ 24/7 infrastructure monitoring and alert response

✓ Daily backups, restore testing, and operating system patching

✓ Monthly reporting on cloud performance, security, and costs

✓ Annual cloud environment review with optimization recommendations

Reliable cloud operations backed by Mindex experts.

Tier 2

Enhanced Managed Services


Extend your team with dedicated cloud expertise, application support, and strategic guidance.

Additional Services

✓ Custom support SLAs and dedicated technical resources

✓ Application management, updates, and troubleshooting

✓ Security posture assessments and compliance guidance

✓ Cloud engineers for migrations, modernization, and strategic initiatives

STEP 3

Continuous cloud operations & support

Your cloud environment is continuously monitored and supported by the same experts who designed your solution. Through proactive management, monthly reviews, and ongoing optimization, we help keep your infrastructure secure, resilient, and aligned with your business goals.

PROACTIVE CLOUD OPERATIONS

Expert Management for Your Cloud Environment

Our cloud operations team works behind the scenes to monitor, maintain, and optimize your environment so you can focus on your business.

  • 24/7 infrastructure support and alert monitoring aligned with your SLA requirements.

  • Daily backups, testing, restoration, and OS patching, and periodic disaster recovery testing (as needed).

  • Continuous monitoring and action (if needed) to maintain your security posture versus the latest control sets.

  • Completion of any additional week-to-week infrastructure tasks at your request. 

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CONTINUOUS PARTNERSHIP

Monthly Reviews That Keep You Ahead

Regular check-ins ensure your cloud environment continues to support your business goals. Together, we'll review performance, discuss upcoming initiatives, and identify opportunities for optimization.

  • 30–60 minute monthly review with your team

  • Infrastructure performance, availability, and cost reporting

  • Security posture and compliance updates

  • Review of support requests, incidents, and resolutions

  • Planning for infrastructure changes, growth, and future initiatives

Business Meeting
Mindex's team has the right mindset to listen to customer problems and address the needs. Mindex also brought in the right level of expertise in the AWS Managed Services aspects. They were aware of all the security risks/concerns and provided the recommendations.
Senior Director of IT, Solutions Architecture, Integrations & Data Analytics, Automotive Services company
My experience with Mindex team members has gone very smoothly, from transitioning to existing projects to starting new ones. They have proven to be very knowledgeable in the AWS (Amazon Web Services) world and are always motivated to complete important tasks on time. They have been professional and very eager to get involved in providing the most accurate solution.
Senior IT Analyst, Software Development, Diagnostic Solutions Company
Why Organizations Choose Mindex

Our broad expertise can help.

30 Years

30+ Years of Technology Expertise

For more than 30 years, Mindex has helped organizations modernize and manage mission-critical technology. Our cloud experts provide proactive management, strategic guidance, and continuous optimization to keep your AWS environment secure, reliable, and performing at its best.

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AWS Advanced Tier Partner

We are an AWS Advanced Tier Partner and have been recognized for our skilled and certified technical professionals. We have extensive experience in cloud technology solutions and prioritize delivering exceptional customer experiences.

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We Build Software, Too

As creators of our own SaaS products, including SchoolTool and Advanced Analytics, we've navigated the challenges of building, supporting, and growing enterprise software firsthand. That perspective enables us to guide organizations through every phase of the software development lifecycle with confidence.

 

Every Great Cloud Strategy Starts with a Conversation.

From assessments and onboarding to proactive management and strategic guidance, Mindex helps organizations maximize the value of their cloud investments through expert support and long-term partnership.

Cloud Managed Services FAQs