Products for Education

Solutions for ESAs

Purchasing

Advanced Analytics® A flexible data visualization platform that serves K–12 districts and higher education institutions nationwide, transforming student data into clear, actionable insights.

MTSS Edge® A customizable MTSS platform for K-12 schools nationwide, managing academic, behavioral, and social-emotional supports in one place.

ClearTrack® New York State’s leading special education management software, offering flexible, all-in-one tools to simplify IEPs, Medicaid, reporting, and compliance for K-12 districts statewide.

ClearTrack® for BOCES Streamline your BOCES special education operations.

SchoolTool® Built for New York State K–12 schools, this all-in-one student management system offers intuitive, data-driven, and time-saving tools to manage student information.

See Our K-12 Products in Action

Education Service Agencies We also partner with Educational Service Agencies and districts nationwide through out vendor agnostic K-12 solutions for Analytics and MTSS to help them gain insights and improve student outcomes.

Discover how we can help your ESA

K-12 Purchasing Explore purchasing contracts, procurement resources, and approved pathways to bring Mindex K–12 solutions to your school or district.

My Purchasing Options

Services

We'd Love to Work With You

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AI-Accelerated Development Accelerate Software Delivery with AI

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Cloud Migration & Application Modernization Transform Legacy Apps, Unlock Growth

Cloud Managed Services Proactive Cloud Management. Trusted Expertise.

Data Analytics & Visualization See Your Data, Drive Smarter Decisions

AI Solutions & Enablement Turn AI into Measurable Business Outcomes

Application Integrations Unify Systems for Greater Efficiency

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About Us

Join Our Team

Get to Know Us See what we’re all about! With 30+ years of experience, we’re your trusted software development partner, specializing in full-stack agile development, cloud services, integrations, and K-12 solutions.

Discover Our Story

Job Openings We’re Hiring, Come Join Us!

Co-Ops Gain Experience, Build Your Future!

Benefits Your Well-Being, Our Priority!

Apply Today!

Company News & Industry Perspectives

Your Source for K-12 News & Insights

Bright Minds Blog Discover the latest Mindex news, expert articles, customer stories, and technology trends shaping the future of cloud, AI, data, and software development!

Keep Me Updated!

K12 in Focus Explore Mindex K12 in Focus for product updates, expert insights, industry trends, practical strategies, and real-world stories shaping the future of K-12 education.

Count Me In!

Product Support

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Get in Touch We’d love to hear from you! Whether you’re starting an exciting new project, need to connect with our team, or just have a question, we’re here to help.

Product Support Need to contact our support team for any of our K–12 products — SchoolTool, ClearTrack, MTSS Edge, or Advanced Analytics?

Contact Our Support Team

OPERATE WITH CONFIDENCE IN THE CLOUD

Cloud Managed Services

Let us handle the complexities of managing your cloud environment so your team can focus on driving your business forward.

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END-TO-END CLOUD MANAGED SERVICES

Cloud Managed Services Built Around Your Business

Leave the cloud management to us.

Whether you're migrating workloads, managing infrastructure, or optimizing performance, we handle the day-to-day complexities of your cloud environment so your team can focus on what matters most.

Is your cloud bill bigger every month — and harder to explain?

Take control of your cloud spend.

Unused resources and oversized infrastructure quietly drive up costs. We help you gain visibility, optimize usage, and forecast spend—so you know where every cloud dollar goes!

Confident you'd pass a security audit tomorrow?

Sleep better knowing you're covered.

Security gaps don't stay small for long. We continuously monitor, harden, and remediate your cloud environment so you stay secure, compliant, and audit-ready.

Is your team stuck maintaining the cloud instead of building on it?

Give your engineers time back.

Your best people should be building new products—not managing infrastructure. We'll handle day-to-day cloud operations so your team can focus on what drives the business forward.

Stuck firefighting instead of moving forward?

Get a partner who thinks a step ahead.

We do more than keep the lights on. We help you optimize, modernize, and identify practical AI opportunities—so your cloud becomes a competitive advantage.

OUR PROVEN PROCESS

The Mindex Approach to Cloud Managed Services

Every environment is different. Our proven approach helps you assess your current cloud environment, develop the right management strategy, and continuously optimize your cloud as your business evolves.

01

Assess

Discover Opportunities

We'll evaluate your cloud environment, understand your business goals, and identify opportunities to improve performance, security, reliability, and cost efficiency.

02

Plan

Tailored Managed Services Plan

We'll recommend the right mix of services and guide you through a seamless onboarding experience.

03

Optimize

Ongoing Support & Monthly Reviews

Your dedicated cloud team continuously monitors, maintains, and optimizes your environment while providing ongoing recommendations.

Operational Excellence

Run, monitor, and optimize your cloud.

Security

Strengthen security and manage access.

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Reliability

Keep applications available and resilient.

Performance Efficiency

Maximize performance and efficiency.

Cost Optimization

Reduce costs and maximize cloud value.

Sustainability

Reduce your cloud's environmental impact.

STEP 2

Tailored offering and onboarding

Choose the Right Level of Managed Services

We start with our base package and recommend premium options based on your assessment and feedback.

Choose Your Level of Managed Services!

Tier 1

Base Managed Services

Keep your AWS environment secure, monitored, and optimized with proactive operational support.

What You'll Walk Away With

✓ 24/7 infrastructure monitoring and alert response

✓ Daily backups, restore testing, and operating system patching

✓ Monthly reporting on cloud performance, security, and costs

✓ Annual cloud environment review with optimization recommendations

Reliable cloud operations backed by Mindex experts.

Tier 2

Enhanced Managed Services

Extend your team with dedicated cloud expertise, application support, and strategic guidance.

Additional Services

✓ Custom support SLAs and dedicated technical resources

✓ Application management, updates, and troubleshooting

✓ Security posture assessments and compliance guidance

✓ Cloud engineers for migrations, modernization, and strategic initiatives

STEP 3

Continuous cloud operations & support

Your cloud environment is continuously monitored and supported by the same experts who designed your solution. Through proactive management, monthly reviews, and ongoing optimization, we help keep your infrastructure secure, resilient, and aligned with your business goals.

PROACTIVE CLOUD OPERATIONS

Expert Management for Your Cloud Environment

Our cloud operations team works behind the scenes to monitor, maintain, and optimize your environment so you can focus on your business.

24/7 infrastructure support and alert monitoring aligned with your SLA requirements.
Daily backups, testing, restoration, and OS patching, and periodic disaster recovery testing (as needed).
Continuous monitoring and action (if needed) to maintain your security posture versus the latest control sets.
Completion of any additional week-to-week infrastructure tasks at your request.

CONTINUOUS PARTNERSHIP

Monthly Reviews That Keep You Ahead

Regular check-ins ensure your cloud environment continues to support your business goals. Together, we'll review performance, discuss upcoming initiatives, and identify opportunities for optimization.

30–60 minute monthly review with your team
Infrastructure performance, availability, and cost reporting
Security posture and compliance updates
Review of support requests, incidents, and resolutions
Planning for infrastructure changes, growth, and future initiatives

Mindex's team has the right mindset to listen to customer problems and address the needs. Mindex also brought in the right level of expertise in the AWS Managed Services aspects. They were aware of all the security risks/concerns and provided the recommendations.

Senior Director of IT, Solutions Architecture, Integrations & Data Analytics, Automotive Services company

My experience with Mindex team members has gone very smoothly, from transitioning to existing projects to starting new ones. They have proven to be very knowledgeable in the AWS (Amazon Web Services) world and are always motivated to complete important tasks on time. They have been professional and very eager to get involved in providing the most accurate solution.

Senior IT Analyst, Software Development, Diagnostic Solutions Company

30+ Years of Technology Expertise

For more than 30 years, Mindex has helped organizations modernize and manage mission-critical technology. Our cloud experts provide proactive management, strategic guidance, and continuous optimization to keep your AWS environment secure, reliable, and performing at its best.

AWS Advanced Tier Partner

We are an AWS Advanced Tier Partner and have been recognized for our skilled and certified technical professionals. We have extensive experience in cloud technology solutions and prioritize delivering exceptional customer experiences.

We Build Software, Too

As creators of our own SaaS products, including SchoolTool and Advanced Analytics, we've navigated the challenges of building, supporting, and growing enterprise software firsthand. That perspective enables us to guide organizations through every phase of the software development lifecycle with confidence.

Every Great Cloud Strategy Starts with a Conversation.

From assessments and onboarding to proactive management and strategic guidance, Mindex helps organizations maximize the value of their cloud investments through expert support and long-term partnership.

Cloud Managed Services FAQs

What are Cloud Managed Services?

Cloud Managed Services provide ongoing monitoring, maintenance, security, and optimization for your cloud environment. Instead of managing cloud infrastructure internally, organizations partner with experts like Mindex to proactively monitor systems, respond to issues, perform updates, optimize costs, and ensure their cloud environment remains secure, reliable, and aligned with business goals.
Why do I need a Cloud Managed Services provider?

A Cloud Managed Service provider can ensure that your systems are secure, scalable, and reliable, while providing expert guidance on how to effectively utilize AWS services. Additionally, they can handle routine tasks such as backups and system updates, saving you time and resources. With a Cloud Managed Services provider by your side, you can focus on achieving your core business objectives and maximizing your cloud investment.
What does Mindex include in its Cloud Managed Services?

Mindex provides proactive cloud monitoring, infrastructure management, security patching, backup and disaster recovery support, operating system updates, performance optimization, incident response, and ongoing technical support. We also conduct regular reviews to evaluate your cloud environment, recommend improvements, and ensure your infrastructure continues to support your business objectives as your organization grows.
Can Mindex manage my existing cloud environment?