© 2020 Mindex, All rights reserved.
Professional Services works closely with our customers to understand their needs. Then, we find the most talented employees and match them up, working in teams that we direct or that serve as extensions of the customer’s team. We currently have more than 200 highly skilled employees (and we’re always looking for new talent).
Mindex started in 1994 with just a handful of software developers. Our offerings at the time were varied—from Internet dial-up service to website marketing and creation. In 1999, we went back to our roots and focused on what we love to do—software development. That’s when we formed our two expertise teams: Professional Services and SchoolTool™.
We excel in each, because of the other. We developed SchoolTool from the ground up, so we know what our Professional Services customers need as they develop their applications. And our access to the most talented pool of professionals and cutting-edge technology is the force behind our powerful SchoolTool product.
SchoolToolTM focuses on the development of our web-based student management system for New York State school districts (which, by the way, is number one in the state). Our team is involved in the full lifecycle of this product, including sales, training, support, and maintenance.
The Executive Team of Mindex is 100% committed to developing a culture of leadership, maturity, and accountability. Management attends advanced leadership coaching courses and is expected to develop these values within their teams. We weave our learned strategies into our daily activities. We use one-on-one meetings for continuous feedback and open communication, and believe we all benefit from this growth—on both work and personal levels.
We listen to our employees and strive to give them the best possible benefits, rewarding work with professional development opportunities as well as fun and positive experiences. And we’re proud to have been awarded for our company culture and as a best place to work.
Among other things, our employees become better collaborators through our regular team-building activities; they display their competitive spirit at Rochester sports events, with tickets provided by the company; and they bring out their fun side at our holiday party, an annual celebration that has become legendary.
Each year, Mindex asks employees to nominate a charity and we choose one of these to support. We engage all of our employees and work toward our goal together. In recent years, we have supported the building of a school in Kenya, did a team walk and fundraiser for Juvenile Diabetes, worked with the local Sustain Inspire Survive (SIS) Foundation, and raised funds to support the Parkinson’s Foundation.
Mindex is grateful for the opportunities, luck, and success we have had. We are grateful for the relationships we have built with our customers and our employees. We are grateful for the opportunity to be charitable and help others. We are grateful for the ability to keep growing and are excited for the next chapter in our new offices downtown. Thank you to all who have been a part of our story!
Today, SchoolTool has the largest market share of student management systems in NYS—and we’re still growing. Professional Services has been named a Preferred Vendor for customers year after year—and we add more and more customers and employees each year.
Rochester Business Journal Book of Lists
Top three winner, 76-250 employees; RBJ 2019 Reader Rankings
Rochester Business Journal 2019 Reader Rankings
Top three winner, 76-250 employees; RBJ 2019 Reader Rankings
250 Alexander Street
Rochester, NY 14607
© 2020 Mindex, All rights reserved.
